This field must contain only numbers. Do not add or edit data in these fields. (Optional) Specifies which types of meetings the user can host. You can upload up to 10,000 contacts at once. Do not add or edit data in these fields. ADMN: Specifies that the user has a site administrator account. N: If your site does not include the My Webex option, specify this value for each user account. A value can be up to 128 characters, and include letters, numbers, and special characters. Specifies that the user can select the location of the telephony bridge to use for a teleconference. I am so grateful. To determine the number of My Webex Pro licenses available for assigning to user accounts, see the Add User or Edit User page in Site Administration. The name of the department used for tracking. (Optional) Specifies the status of the tracking code value. You can only update or delete organization contacts that were created in Control Hub originally. The computers must already be defined for Remote Access in Webex Site Administration. Imported passwords in a CSV file can be changed, if proper password criteria is set in Site Security options. Cisco Webex is the only solution that provides the scalability, security, and features you need in a single, unified platform. (Optional) Specifies the state or province in which the user resides. Some spreadsheet editors remove the + sign from cells when the .csv is opened. 1: Specifies that the user has a Personal Room. Specifies whether a user account is active or inactive. However, they cannot host meetings on your site. (Optional) Specifies the pager number, at which the user wants to be called. Cisco Webex recommends that you do not create usernames that include spaces or punctuation marks, except underscores, hyphens, and periods. At any point you can return to see all the tasks and review the import status, stop any active tasks or review the errors list. Specifies that the user can host sessions in which attendees call a toll-free phone number to join a teleconference. When the field is left empty, FirstName + LastName will display in the Meeting Participants List. Passwords: Can consist of a maximum of 32 characters, Are case-sensitiveUsers must type their passwords exactly as you specify them in this field. Applies only if you specified the Auto Record (AREC) for STOptions for the user. Review the information carefully, and verify its accuracy before you confirm that you want to upload the file. In the CSV bulk add or edit contacts page, select one of the following options from the drop-down list: In the Upload CSV data section, click Choose a file or drag and drop the CSV file to upload. If the field is left empty, it defaults to 1. Leave this field empty and ignore it in the export file. (Optional) Specifies the users PCN audio personal identification number. To prevent redundant emails being sent to users, specify the Y value for this field only if one of the following is true: You want to force a user to change their password. ILCI: International call-in numbers. When you select this option, the contacts that are sourced from BroadWorks . Enter the call queue phone number. By default, the first four fields are named Group, Department, Project, and Other. For example, if you change User Specifies Webex Training privilege as an administrator for Hands-on Lab. To determine the amount of remaining storage space available for allocating to user accounts, see the Add User or Edit User page in Webex Site Administration. If any codes contain leading zeros, do not type them. This option is avaialble for Webex Meetings and Webex Webinars (panelists only). You can specify multiple email address, by separating them with commas and without spaces. When you have multiple subscriptions, you can use the subscription ID in the column header to identify the service you want to add. If the selected file is a CSV file, click Next. (Optional) If your site includes the My Webex option, specifies whether the user can access their user profile from their My Webex area on your site. Other statuses can include, Small business account management (paid user), Support E.164-format phone numbers in reports, Require strict password for new user accounts, Webex Meetings CSV file import and export, Open a CSV file in Microsoft Excel and keep the leading zeros, Save a CSV file in Microsoft Excel and keep the leading zeros, Import a CSV file and check the import results, CSV file differences between Webex Administration and Control Hub, Inactive, Not Verified, Verified, or Pending. (Optional) Specifies the name of the video device, at which the user wants to be called. Leave this field empty, and ignore it in the export file. To specify multiple computers, separate them with commas, and no spaces-for example: (Optional) Available for Cisco Webex Support sites with the Remote Access option only. HOST: Specifies that the user has a host account. Customers Also Viewed These Support Documents. (Optional) Specifies the users PCN audio personal identification number. N: Specifies that My Computers is available in the user's My Webex area, preventing the user from setting up remote computers on your site. In the DLP subsection, click Authorize New Tenant to add a Webex Teams tenant to your Umbrella environment. (Optional) Specifies the user's mobile phone number the user must use to call in. This measure protects you from inadvertently modifying users' services. If you correct the errors directly in the file that Control Hub creates for you, delete the last column, labeled Comments, before you upload the file to create the remaining code values. (Optional) Specifies the use of My Workspace in My Webex. For more information, see Add Multiple Users in Cisco Webex Control Hub with the CSV Template or Modify Users in Cisco Webex Control Hub with the CSV Template. Saving as a .csv file with UTF-16LE encoding. Modificarea utilizatorilor din Control Hub cu ablonul CSV. If the import is unsuccessful, the page displays the number of errors. When creating a CSV file using a spreadsheet program, such as Microsoft Excel, the column headings must be in the first row of a spreadsheet. If you are adding a new contact, do not provide any information in this column. You cannot remove telephony privileges for users with Personal Room enabled. This field can contain the following account types: If this field is empty, the default is the HOST account type. A user's email address must be unique. If you specify any code values incorrectly, Control Hub cannot add those values to the list. Each attendee first calls a phone number, and then hangs up. INTL: International call-back teleconferencing. N: Specifies that the user does not receive the Welcome email message. TeleAcct1TollFree-AreaTeleAcct3TollFree-Area, TeleAcct1TollFree-CntryTeleAcct3TollFree-Cntry, TeleAcct1TollFree-IsTollFreeTeleAcct3TollFree-IsTollFree, TeleAcct1TollFree-NumTeleAcct3TollFree-Num, TeleAcct1Toll-IsTollFreeTeleAcct3Toll-IsTollFree. Type the computer names exactly as they appear in Webex Site Administration. (Optional) Applies only to accounts on a Cisco Webex Training site and for which you have specified PRO in the My Webex field. Setup Webex Devices. If you specify a location on a computer on your network, ensure that. In this step, you edit the CSV file (Webex Meetings-specific CSV file template) that you created in step one. (Optional) Allows Webex users to stream video. In the Export Results dialog, click Download. Click Delete in the Delete Contacts dialog box . Applies only if you specified the Auto Record (AREC) for STOptions for the user. Click Export to download the file. Bulk provisioning Webex Calling elements using CSV Webex Calling leverages Comma Separated Value (CSV) files to quickly export and import provision-able elements to the cloud. You can specify the following values for this field: (Optional) Available for Cisco Webex Support sites only. I'm trying to import contact with still the sameunsuccessful result. Saving as a MS-DOS CSV did. https://analytics.webexapis.com/v1/meeting/qualities, Customers Also Viewed These Support Documents, https://developer.webex.com/docs/api/v1/meeting-qualities/get-meeting-qualities, https://developer.webex.com/docs/api/v1/meeting-qualities. You can specify only users who have accounts on the same Webex Meetings service site as this user. To enable users in bulk for Webex Calling (and you can also assign a location and number with this option), use Modify Users in Cisco Webex Control Hub with the CSV Template . N: Specifies that My Contacts is not available in the user's My Webex area. You can export a CSV file that contains the Webex Meetings-specific settings for all entitled users for your site. After the export process is complete, click the Export Results link that appears. Create a Webex Meetings CSV file template. If the field is left empty, it defaults to FS. If, on the Site Settings for Common page, you selected the Require strict password for new user accounts option, specify a default password for each account that complies with the strict password criteria you specified. In the Number group, click the Number Format () icon. (Optional) Allows Webex Events users to broadcast online presentations and audio. You can download a file containing these records to your computer for reference or to correct the errors directly in that file. If PCN is not enabled, the value is left blank. (Optional) If Tracking Codes are enabled on your site, fields can be renamed as desired to track information. To specify multiple teleconferencing types, separate them with commas, without spacesFor example: (Optional) Specifies the index number for the time zone in which the user resides. I had to figure out that I had to use Notepad++ to Find and Replace commas to \t, and that I needed to use the Encoding menu to save as UCS-2 LE BOM (UTF-16LE). For example, if your meeting type code is 004, type only the digit 4 in this field. 1. (Optional) Specifies the number at which the user wants to be called. However, there are just two small limitations, in case you need to onboard really big amount of users: It's possible to onboard 20 000 users at a time Speed of such onboarding (at least in my test runs were 0.6 users per second) A user with any status in Control Hub other than Active, has a value of N for this field. This is your home to ask questions, share knowledge, and attend live webinars. (Optional) States whether the current user is a Webcast Administrator or Presenter. Do not include punctuation, such as dashes or periods. (Optional) Specifies that the user must change their password the next time that they sign in. 0 Helpful Reply demaios Beginner In response to amccarl 03-25-2021 10:49 AM Specifies the users who can schedule sessions on behalf of this user. If you leave this field empty, all information is retained. Specifies the location at which Webex Recorder saves recording files. In the file that you download, simply add True for the services you want to assign to each of your users. (Optional) Specifies additional information about the user's mailing address, if necessary. PRO: Specifies that the user account receives the My Webex Pro privilege. You can now create and modify organization contacts using Control Hub. A value must be Yes or No. A compliance officer can be set in Webex Control Hub and they are able to download messages posted in Webex Teams. ImportantA site administrator can manage user accounts, handle registration requests, and specify preferences for your Webex site and services. Only E.164 numbers are allowed for CSV import. You can specify multiple computers for a user account. (Optional) Specifies the user's phone number. If the field is left empty, it defaults to 16B. (Optional) Specifies the number that you dial to call a mobile phone user who resides in another country. (Optional) Allows Cisco Webex Events users to broadcast online presentations and audio. (Optional) If your site includes the My Webex option, specify the type of My Webex privilege assigned to the account. You cant delete users, change the location assigned to a user, or change the status of a user with the CSV template. In the following list, the short name appears next to the corresponding language. Enter numbers only; do not include punctuation, such as dashes or periods. (Optional) These fields contain data only if your site provides users with personal teleconference accounts, through the Webex Meetings Telephony API or the teleconference accounts option. This field can contain one or more of the following values for an account, depending on the teleconferencing services supported by your Webex site: CLIN: Call-in teleconferencing. 26-Aug-2022. To assign a location, enter the the name in the Location column. (Optional) Specifies whether the system automatically generates an access code. If you use Cisco Directory Connector, to enable all users in your organization, use Assign Cisco Webex Services to Directory Synchronized Users in Cisco Webex Control Hub. By default, phone numbers are exported in a E.164 format as [+][country code][phone number with area code] in one column, e.g. The support representative's computer is mapped to the appropriate network drive. Create a Webex Meetings-specific CSV file template. (Optional) Specifies the extension of the user's mobile phone number. Under Delimiters, check Tab, and then click Next. This field can contain one of the following values: If you leave this field empty, it defaults to Available. You must include all column headings, regardless of whether their information is optional, and format them exactly as specified. Phone Number. If the field is left empty, it defaults to Available. N: Specifies that the Recorded Events page does not appear in the user's My Webex area, preventing the user from storing recorded events on your site. Under Data Preview, select all of the columns. CLBK: Call-back teleconferencing. (Optional) Applies to Webex Training sessions only- specifies whether the user is an administrator for Hands-on Lab. (Optional) Available for Webex Support sites with the Remote Access option only. Your instructions worked! (Optional) Allows Cisco Webex Events users to stream video. I was not able to get this to work following the Webex instructions. From the customer view in https://admin.ciscospark.com, go to Services. If there are errors that are recorded in the Import Results window, select the Download the import error log link. The number of accounts for which you can specify the PRO value depends on the number of My Webex Pro licenses available for your site. (Optional) Specifies the number that you dial to call a user who resides in another country. NATIVE_SIP_CALL_TO_UCMEnter this string to use the Calling in Webex (Unified CM) option. This field can contain the following value: HOLA: Specifies that the user can use the Hands-on Lab option for training sessions. To obtain a valid code for this field, see the index values under Index for the session types that appear on your Webex Site Administration home page. If the value in the database is Y and you set the value to Y in the CSV file, Webex Site Administration generates another change password email for the user. 3. Specifies that Webex Support automatically records support sessions that the user conducts. However, a site administrator with view-only privileges cannot change user account information or Webex site settings. If the Index column does not contain values, Control Hub inserts the code values sequentially on the Tracking Codes List page. (Optional) Available for Cisco Webex Support sites with the Remote Access option only. The following are the error messages that you may encounter while uploading the CSV files: DISPLAY_NAME_MANDATORY_ERROR_MESSAGE = "Display Name is mandatory in Input CSV. This occurs even if they have already changed their password. If checked, the user is an Administrator. If you leave this field empty, it defaults to 1. Specifies whether the user can store recorded events on your site. If you have more than one CSV file for your organization, then upload one file and once that task has completed, you can upload the next file. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. TeleAcct1RecordingDialOutNumFlagTeleAcct3RecordingDialOutNumFlag. Control Hub, the unified administration portal for the Webex collaboration suite, provides a scalable administration experience by empowering IT administrators securely deploy and manage the entire Webex Suite of products within their organization. The user can sign in to the Webex site to host meetings. This option determines the language in which text appears to the user on your meeting service website. If PCN is not enabled, the value is left blank. After you finish specifying code values, save the spreadsheet file as a CSV file, which as a .csv extension. You cannot use the Webex Meetings-specific CSV file to add or to entitle users. This field can contain the following account types: HOST: Specifies that the user has a host account. The menu items display differently depending on whether or not the time zones are in DST (Daylight Savings Time). The user can sign in to your Webex site. In this case, if you are using the option "Require Strict Password", then the new password does not meet the password criteria, and the user is required to change the password the first time the user logs in. NATIVE_WEBEX_TEAMS_CALLINGEnter this string to use the Calling in Webex option. When it comes to device management, Control Hub is the single pane of glass for all cloud deployments and recently with our new Webex Edge for Devices it can handle some of the On Premises workload as well. After importing completes, select the Import Results link that appears. There is also the Meetings Quality API: https://developer.webex.com/docs/api/v1/meeting-qualities. You can specify the following values for this field: 256: 256 colors. This article is about adding and modifying users, in general. The size of the application or desktop does not adjust to fit the full-screen view in its entirety. This field can contain one of the following values: Y: Specifies that My Computers is available in the user's My Webex area, allowing the user to set up remote computers on your site. (Optional) Specifies the users mobile phone number at which the user wants to be called. (Optional) Applies only to accounts for which you have specified PRO in the My Webex field. (Optional) Available for Cisco Webex Support sites only. This field can contain one of the following values: If the field is left empty, the default value is Y. This is your home to ask questions, share knowledge, and attend live webinars. For August, the Feature Spotlight is Integrations and App Hub! Applies only if you specified the Auto Record (AREC) for STOptions for the user. For a list of time zones and their index numbers, see Time zones in this article. They can also use Webex Site Administration to view user account information, registration requests, Webex site configuration and preferences, and meeting usage reports. To manage the status of a user, see User Statuses and Actions in Cisco Webex Control Hub. Modify Users in Control Hub with the CSV Template, Small business account management (paid user), User From the customer view in https://admin.webex.com, go to Users, click Manage Users and choose CSV Add or Modify Users. To review the progress of your task, see Manage Tasks in Cisco Webex Control Hub. (Optional) Specifies the country or region in which the user resides. Enter numbers only; do not include punctuation, such as dashes or periods. (Optional) Applies only to Webex Training. Therefore, Cisco recommends that your organization have only one or two site administrator accounts. No longer supported. (Optional) Specifies the index number (from 1 to 5) of the user's default video device. The telephony server provides these numbers to the user when the user adds a personal teleconferencing account using the My Profile page. Enter the name of your tenant, then click Next. The service then calls the attendee's phone number. (Optional) These fields contain data only if your site provides users with personal teleconference accounts, through the Webex Telephony API or the teleconference accounts option. Any suggestions? For a comprehensive approach, use the bulk CSV import process from Control Hub to set users' preferredWebExSite in the steps that follow. This field can contain the following value: BADM: Specifies that the user is a billing administrator. The default value for this field, in the exported CSV file is N, regardless of the value stored in the database. In the following list, the short name appears next to the corresponding language. N: Specifies that My Recordings or My Training Recordings (for Enterprise Edition) is not available in the users My Webex area. If checked, the user is an Administrator. Direct Line, and Applies only if you specify the Auto Record (AREC) for STOptions for the user. PCNAcc1TollCallinNumPCNAcc3TollCallinNum, PCNAcc1TollFreeCallinNumPCNAcc3TollFreeCallinNum. 0: Specifies that video device-enabled meetings are not available for the user. Specifies that a shared application or desktop appears in 16-bit color in the viewer or the support representative's or customer's screen. INTL: International call-back teleconferencing. Did Anyone ever solve this? WIN: Window. You can specify multiple teleconferencing types for any user account, if your organization has purchased the appropriate options. For example: (Optional) Specifies whether download bandwidth optimization is enabled for Event Center users. (Optional) Available for Cisco Webex Support sites only. (Optional) Specifies the name of the video device, at which the user wants to be called. If you do not want to allocate more computers to a user account, you can leave this field blank. If you leave this value blank, the status automatically defaults to Yes. ID/Email, this creates a new user. Click Export to download the file and you can enter user information in a new line in the CSV file. Mostly, we use the birthday bot to remember team members' birthdays, the Miro board pins to . The service then calls the attendee's phone number. Control access and authorization. (Optional) Specifies the types of teleconferencing services that the user can use when hosting a session. Applicable only to Cisco Webex sites that have the Billing Administrator option. If you export user account data, these fields populate with the teleconferencing numbers from the users personal teleconferencing accounts. View usage analytics. (Optional) Specifies the number, at which the user wants to be called. However, if your site includes the Access Anywhere meeting type, do not type its code in this field. If your site includes the My Webex option, ensure that you specify either STD or PRO for each account. Same problem still. You can close the browser or this window and your task continues to run. You can also wait until you receive the confirmation email, and then click the link that it contains. By default, Webex Recorder saves all recording files at the following location on the support representative's computer: However, you can specify any location on either a support representative's computer or another computer on your network-for example: If the default location or a location that you specify does not exist, Webex Support creates the necessary folders. Thus, you can type values in either uppercase or lowercase letters, or a combination of both. I would open up a case with Support here:https://help.webex.com/contact. Note that the messages are downloaded as .eml files (individual email files) so each post is a seperate file. . The size of the application or desktop adjusts to fit the window in its entirety. For example, if your meeting type code is 004, type only the digit 4 in this field. When you select this option, the contacts that are sourced from BroadWorks, LDAP, and UCM are disabled. Click Call Park Group > Create Call Park Group . If you specify a location on a computer on your network, ensure that: (Optional) Available for Cisco Webex Support sites with the Remote Access option only. I exported the template, opened it in Excel, added the rows with names and the e-mail information, and saved as TXT file UTF-16 (with tabs) and CSV file UTF-8 with comas. Assign Webex services and licenses. All imports support the same Unicode tab-delimited text (UTF-16LE) format. Specifies the users who can schedule sessions on behalf of this user. 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