Webex app uses advanced cryptographic algorithms to safeguard content you share and send. The host controls the meeting experience for everyone and makes relevant decisions while scheduling the meeting and during it. SIP video or telephone devices cannot join E2EEv2 meetings, as E2EEv2 is not available in the SIP protocol. Tap the icon to see the security code and other security information for the meeting. For best practices for administrator to secure meetings, refer to the help articles, Webex Best Practices for Secure Meetings: Site Administration and Webex Best Practices for Secure Meetings: Control Hub. Locate the session types available for your plan, check the Default for New Users check box, and then select Update. types as the default for new users, and then enable the session types for existing users, depending on if you manage your Signed-in (authenticated) users outside of your organization, 3. Within Cisco data centers, access is controlled through a combination of badge readers and biometric controls. Go to User Management > Edit User, and click the name of the user. devices using SRTP where encryption is performed hop by hop) are not supported. These solutions help simplify business processes and improve results for sales, marketing, training, project management, and support teams. Webex is a software-as-a-service (SaaS) solution delivered through the Webex Cloud, a highly secure service-delivery platform with industry-leading performance, integration, flexibility, scalability, and availability. Small business account management (paid user). Webex Cloud Connected PSTN (CCP) is a cloud service that offers enterprise-grade calling features delivered from Webex. Webex services will select the strongest possible cipher for the customers environment. All communications between cloud registered Webex apps, Webex devices and the Webex services occur over encrypted channels. B. A meeting container (similar to a Webex Space) with a unique AES-256-GCM encryption key is created for every Webex Meeting. These audits are designed to validate mission-critical security requirements for both commercial and government applications. Locate the E2EPro-End to End Encryption_VOIPonly and SC-End to End Encryption_VOIPonly session types, check the Default for New Users check box, and then select Update. Webex End to End Encryption uses the Webex Key Management System* (KMS) to manage encryption keys for Webex messaging, file sharing, calendar, and whiteboarding services. Move work forward in secure work spaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. Servers are hardened using the Security Technical Implementation Guidelines (STIGs) published by the National Institute of Standards and Technology (NIST). Additionally, critical data stored in Webex, such as passwords, is encrypted. The Webex group conducts rigorous penetration testing regularly, using internal assessors. or Enterprise plan. Support data does not include log, configuration, or firmware files, or core dumps taken from a product and provided to us to help us troubleshoot an issue in connection with a support request, all of which are examples of customer data. For more details on Zero Trust Security based end-to-end encryption see the Zero Trust Security for Webex white paper. Our end-to-end encryption uses Advanced Encryption Standard (AES) 128, Ultimately, the site administrator and the host can allow an attendee to grab the Webex ball (presenter role) anytime in the course of the meeting. The solution lets Partners leverage their own PSTN networks and make use of existing relationships with PSTN providers, rather than using Cisco-provided numbers. Here are some resources that detail Webex's You must enable video devices at both the site and user levels for end-to-end encryption to work. It discusses the tools, processes, and engineering that help customers confidently collaborate on Webex. Yes, Webex offers encryption. You can incorporate Webex Meetings solutions into your business processes with confidence, even with the most rigorous security requirements. It is a disciplined approach to building and delivering world-class products and services from the ground up. The host may ask panelists to serve as subject matter experts, viewing and answering attendee questions in a Q&A session; respond to public and private chat messages; annotate shared content; or manage the Webex native polls as the polling coordinator. Under Webex Meeting Sites, select the Webex site, and make sure that the Pro 3 Free-End to End Encryption_VOIPonly, Pro-End to End Encryption_VOIPonly, or Webex Support SC-End to End Encryption_VOIPonly check boxes are checked, and then select Save. Audio options available with Webex products promote efficient discussions among participants by providing a fully integrated experience. Thats right, however it says in the same article that telepresence endpoints are excluded as well as sharing. Under Privileges, make sure that the Pro-End to End Encryption_VOIPonly and the Webex Support SC-End to End Encryption_VOIPonly check boxes are checked, and then select Update. Protect your users Get zero-trust security with end-to-end encryption. to End Encryption, or Pro1000-End to End Encryption, audio isn't end-to-end encrypted. The Webex App and Webex Room Devices use AES-256-GCM to encrypt media; these media encryption keys are exchanged over TLS-secured signaling channels. This restricts meeting participants to those using the Webex App or cloud registered Webex Devices only, and excludes services such as network based recording, speech recognition, etc. Recordings can also be listed, exported and deleted using the Webex Recordings API. At Cisco, security is not an afterthought. View the BYoPSTN Solution Guide for more information. The connection between your Webex desktop app and the Webex server is secure, but the meeting is not end-to-end encrypted. Employee access to these systems is also regularly reviewed for compliance. Security. To ensure that these session types are enabled for specific users: Go to Users and select the This is because TCP and TLS are connection orientated and transport protocols designed to reliably deliver correctly ordered data to upper-layer protocols. Again, PSIRT may alert customers, even without full availability of patches. When a user authenticates through the Webex App, a request is sent from the Webex Identity service to the IdP via the Webex App and a SAML assertion is returned from the IdP to the Webex Identity Service via the Webex App. ThePro-End to End Encryption_VOIPonlysession type will be the only session type available under Meeting type when users schedule meetings. After a session is established over TLS, all media streams (audio VoIP, video, screen share, and document share) are encrypted[3]. Webex site in Control Hub or Site Administration. Cisco can provide information regarding the functionality, technology, and security of Webex. Webex meeting sessions use switching equipment located in multiple data centers around the world. Note: FedRAMP certified Webex service is only available to U.S. government and education customers. Businesses, institutions, and government agencies worldwide rely on Webex Meetings solutions. It's processed and stored until it's decrypted on your device. Find answers to your questions by entering keywords or phrases in the Search bar above. In-depth strategy and insight into critical interconnection ecosystems, datacenter connectivity, product optimization, fiber route development, and more. Information generated by instrumentation and logging systems created through the use and operation of the product or service. Question #21 Topic 1. Webex integration with Google Meet enables calling into Google Meet from Webex devices with media and signaling going directly from Googles cloud to the Webex device and leveraging WebRTC technology. If teamwork is sensitive, you can moderate the space. Signed-in (authenticated) users in your organization, 2. With this option, the Webex Cloud does not have access to the encryption keys used by meeting participants and cannot decrypt their media streams. As a cloud-based PSTN audio option, Webex Meetings Audio provides a broad coverage footprint with toll dial-in, toll-free dial-in, and call-me capabilities for local and global connections. Webex automatically recognizes when someone has left a company, so former employees won't be able to access company data using the The Bring Your Own PSTN (BYoPSTN) solution allows Webex for BroadWorks Service Providers to provision phone numbers that they own for users to use when joining Webex Meetings. Webex site in Control Hub or Site Administration. The SC-End to End Encryption_VOIPonly session type is only available for Enterprise plans. There is no single point of failure. The Webex network is also segmented into separate security zones. For more information, With CCP, customers may use an authorized CCP Provider for their PSTN access. Zero-Trust End to End Encryption uses the Messaging Layer Security (MLS) protocol to exchange information so that participants in a Webex Meeting can create a common meeting encryption key. - edited From the customer view in https://admin.webex.com, go to Services, and under Meeting, select Sites. Webex has integrated calling plans from premises based systems leveraging customers existing calling solutions, to approved Cloud Connected Calling Providers (CCPP), as well as Cloud Connected Audio Service Provider (CCA-SP), BYoPSTN and Cisco PSTN. This setting is off by default. Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Session Types. Ciscos production network is a highly trusted network: only very few people with high trust levels have access to the network. Free and safe download. Webex uses various security frameworks, including end-to-end encryption, to protect your data so your files and messages stay safe while in transit and when they're stored in the cloud. Table 1. No customer has any visibility into another customers IP or CUBE. Cisco InfoSec is also responsible for continuous improvement in Webexs security posture. Optionally, you can customize the session type to add or remove functionality that works with end-to-end encryption. A panelist is primarily responsible for helping the host and presenter keep the event running smoothly. The WebDownload Cisco . Additionally, a site can be configured to require numeric passcode (audio PIN) for joining meetings using a video device. Zero-Trust security for Webex supports the following in end-to-end encrypted meetings: Standards-based, formally verified cryptography, Webex Room Devices (Room Series, Desk Series, and Webex Board), End-to-end encryption (E2EE) in Personal Room meetings, A security icon which lets all meeting participants know at a glance that their meeting is secure, and when end-to-end encryption is enabled for the meeting, Verbal verification of meeting attendees using a new Security Verification Code, Participants joining from a device must be one of the first 25 participants, In the Webex App, you can join the meeting using your computer audio only (PSTN-based Call me/Call is not supported). Webex app supports identity providers that use Security Assertion Markup Language (SAML) 2.0 and Open Authorization (OAuth) 2.0 protocols. Cloud Connected Audio (CCA) connectivity is established through point-to-point private connections to Webex. Pro-End to End Encryption_VOIPonlyWebex Starter, Plus, Business, and Enterprise plans. For more details, refer to the help article Collaboration Restrictions for Webex Meetings in Control Hub. Ciscos Security and Trust organization works with teams throughout our company to build security, trust, and transparency into a framework that supports the design, development, and operation of core infrastructures to meet the highest levels of security in everything we do. Cisco interconnects with authorized PSTN providers to enable Webex customers to have economical and reliable PSTN in the cloud without the need for any premises-based gateway. This additional layer of security protects user data in transit from TLS interception attacks, and stored user data from potential bad actors in the Webex cloud. 05-29-2018 Learn more about how Cisco is using Inclusive Language. These data centers are strategically placed near major internet access points and use dedicated high-bandwidth fiber to route traffic around the world. Your message has not been sent. Physical security at the data center includes video surveillance for facilities and buildings and enforced two-factor identification for entry. (For more details, see the Webex App Security It operates on a wide variety of devices, including cell phones, IP phones, and softphones, and supports the ability to enable telephony attendees as well as attendees and devices that use Voice over IP (VoIP) to all collaborate in the same session. Employees with such access are required to take annual International Organization for Standardization (ISO) 27001 Information Security Awareness training. Zero-Trust Security from Webex provides end-to-end encryption and strong identity verification in your scheduled and personal room meetings. WebCisco Webex is an app for continuous teamwork. However, the app cant provide end-to-end encryption for messages and files linked to in-app automation tools like bots or integrations or to Adobe Acrobat PDF and Microsoft Word documents sent to spaces from Box. If your organization has Video Mesh on your network, your administrator can enable private meetings by contacting your account representative. You must enable video devices at both the site and user levels for end-to-end encryption to work. The All content can be sent to the Smarsh Enterprise Archive to meet FINRA, SEC, FCA, MiFID II and other regulatory mandates. Any network traffic entering or leaving the Webex data center is continuously monitored using an Intrusion Detection System (IDS). Under Common Settings, select Session Types. It is data taken from a product or service and provided to Cisco to help us troubleshoot an issue in connection with a support request. Webex has you covered with encryption for data in transit and at rest, along with The design of Cisco data centers with global site backups and high-availability help enable the geographic failover of Webex services. To constantly stay abreast of security threats and challenges, Cisco relies on: Cisco Information Security (InfoSec) Cloud team, Cisco Product Security Incident Response Team (PSIRT). Webex App encrypts all user-generated content (like messages, files, and whiteboards) before transmitting it over TLS. Webex uses TLS protocol with version 1.2 or later with high strength cipher suites for signaling. When a participant using the desktop app shares video using Share > File, the video doesnt display in the web app. If one person sees a different security code, their connection is not secure. PSIRT may accelerate the publication of a security announcement describing the vulnerability in this case without full availability of patches. Data center servers are segmented into trust zones, based on infrastructure sensitivity. Access control lists on edge routers and firewalls in both the customers and Ciscos data centers secure the circuits. Use the Pro-End to End Encryption_VOIPonly session type to ensure that the audio, video, and shared content in Webex Meetings and Webex Support are end-to-end encrypted. WebEx meetings provide these encryption mechanisms: For more security information for Cisco WebEx Meeting Center, Cisco WebEx Training Center, Cisco WebEx Support Center, and Cisco WebEx Event Center. Cisco provides end-to-end encryptions of all WebEx Teams data, and customers can control their own encryption keys. The Webex App uses the Webex service to communicate with the Webex Identity Service. When a participant using the desktop app shares a media file, attendees cant see it using the web app. Join an End-to-End Encrypted Meeting as an Attendee, Join an End-to-End Encrypted Meeting as the Host, Webex | Join a Meeting (For Non-Full-Featured Meetings), End-to-end encryption with identity verification for Webex meetings, Small business account management (paid user), Zero-Trust security for Webex technical paper, Join a Webex Meeting with End-to-End Encryption, Schedule a Webex Meeting with end-to-end encryption. The site administrator (a role described later) can mandate many of these controls. Having dedicated teams to build and provide such tools takes away uncertainty from the process of product development. We use Secure Hypertext Transfer Protocol (HTTPS) to encrypt data while in transit between your device and our servers, which protects the identities of both senders and receivers. or Enterprise plan. Cisco Webex is ISO certified which allows Webex applications to integrate with Cohosts can also assist the host with meeting management, which is useful for larger meetings. Use these resources to familiarize yourself with the community: Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. D. Messages are encrypted ONLY if they include data The Webex cloud can use encryption keys, but only to decrypt data as required Product Security Baseline (PSB) requirements that products must comply with, Threat-builder tools used during threat modeling, Validated or certified libraries that developers can use instead of writing their own security code, Security vulnerability testing tools (for static and dynamic analysis) used after development to test against security defects, Software tracking that monitors Cisco and third-party libraries and notifies the product teams when a vulnerability is identified, Organizational structure that instills security in Cisco processes. To enable these session types for multiple users, see Cisco Webex Meetings CSV File Import and Export in Cisco Webex Control Hub. You must enable video devices at both the site and user levels for end-to-end encryption to work. Whenever a user is created, updated, or removed in the directory, the changes will be synchronized and reflected in Control Hub. The SC-End to End Encryption_VOIPonly session type is only available for Enterprise plans. To join an E2EE meeting from your Webex Board, Room, or Desk device, tap Join Webex and enter the meeting number that is listed in the Webex Meetings invite. Beyond its own stringent internal procedures, Cisco InfoSec also engages multiple independent third parties to conduct rigorous audits against Cisco internal policies, procedures, and applications. 07:33 PM. In the participants list, you can see information about the authentication status of each participant: verified or unverified. How Do I Use Webex Audio? The Webex Meetings app includes a feature that allows you to connect to audio. The solution you need is Internet for Audio, which means using your phone with earbuds or on a speakerphone for hearing in the meeting. If you would like to reach us, enter or select the number we use for our meetings. It also provides a holistic approach to product resiliency. The Webex Cloud is a communications infrastructure purpose-built for real-time web communications. The granular settings for Webex Meetings can be used to manage the behavior of users and system before, during, and after meetings. Users have the flexibility to use various clients and devices to join or start a Webex meeting. To enable these session types for multiple users, see Cisco Webex Meetings CSV File Import and Export in Cisco Webex Control Hub. The only people who can view files and messages in a Webex Video Integration with Microsoft Teams (VIMT) enables calling into Microsoft Teams meetings from Cisco and SIP-capable video devices registered either in the cloud or on-premises. Enable End-to-End Encryption Using End-to-End Encryption Session Types, Now that you've enabled end-to-end encryption session types for your users, let them know that they have to sign in to their Broadworks Standard plus end to end encryption and Broadworks Premium plus end to end encryptionWebex for Cisco BroadWorks Zooms $14.99 Pro plan caps out at 100 participants, while Webexs $15 Meet Plan permits up to 200 participants. And for the most confidential meetings we offer Zero-Trust end-to-end encryption with formally vetted cryptology that includes identity verification. When users schedule their meetings, only the session types you've enabled will be available. Webex supports a Bring Your Own Carrier model, allowing customers to use any carrier of their choice for PSTN service by deploying a local gateway. PSIRT uses different mediums to publish information, depending on the severity of the security issue. WebCustom View Settings. The Webex Meeting lobby allows meeting hosts (and co-hosts) to vet and manage users before they are admitted to a meeting as a participant. With end-to-end encryption, all meeting data (voice, video, chat, etc.) To make these session types mandatory, uncheck the check boxes for all other session types. For more details, click here. When using a video device to join or start a meeting, meeting participants can use Webex device (Cisco Unified CM registered (SIP), or Webex Cloud registered (HTTP) devices), or any third-party standards- based (SIP or H.323) video device or application by dialing the meeting video address. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. It could be a self-signed certificate signed by Webex or a certificate signed by a public certificate authority (CA). Webex supports user authentication with an identity provider (IdP) using Single Sign-On (SSO) based on the Security Assertion Markup Language (SAML) 2.0 protocol. Interpreter (In Webex Meetings and Webex Webinars only). Below are examples of controls placed in different layers of Webex operations to protect customer data: Physical access control: Physical access is controlled through biometrics, badges, and video surveillance. Thanks, your message has been sent successfully. End-to-end (E2E) encryption is an option provided with Cisco WebEx Meeting Center. For standard meetings, where devices and services use SRTP to encrypt media on a hop by hop basis, Webex media servers need access to the media encryption keys to decrypt the media for each SRTP call leg. A HIPAA-covered entity would need to consult with its own legal counsel to determine whether Webexs functionality is compliant for its business processes and GDPR ready. Media packets are encrypted using either AES 256 or AES 128 based ciphers. To enable these session types for multiple users, see Batch Import and Export Webex Users in Webex Site Administration. This can be used for example in the event an external organization does not have VIMT. WebCisco Webex is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars. WebSmarsh capture and archiving solutions for Webex enable: Comprehensive compliance: Smarsh captures data in near real-time. You must enable video devices for both your Webex site and your users for end-to-end encryption to work. Vice-versa, Google Meet devices can join Webex Meetings with the familiar Google Meet UI and call controls and Webex Meeting experience. All Cisco product development teams are required to follow the Cisco Secure Development Lifecycle. Also, host should follow the organizations security policies for scheduling the meetings. Participant's identity has been verified externally by a Webex Partner Certificate Authority (CA). Select the Webex site for which you want to change the settings, and then select Configure Site. Webex application behavior is built from the ground up around five roles, each of which is granted different privileges. Cryptographic controls: As noted earlier, all data to and from the Webex data center to cloud registered Webex Apps and Webex Devices is encrypted, except for PSTN traffic and unencrypted SIP/H323 video devices in a cloudenabled meeting. TLS version 1.2 cipher suites are listed below in preference order for secured communication. For detailed information about user synchronization between Azure AD and Webex using the SCIM API, refer to the help article Synchronize Azure Active Directory Users into Control Hub. A presenter can share presentations, specific applications, or an entire desktop. This message is encrypted using the meeting containers encryption key. All data collected in the Webex Cloud is protected by several layers of robust security technologies and processes. Encrypted SIP signaling with MTLS is preferred as the certificates exchanged between the Webex Cloud and Expressway-E can be validated before proceeding with the connection. For more details on Private Webex meetings and design guidance for Video Webex Edge Video Mesh, clickhere. Read Zero-Trust security for Webex technical paper for more detail. If you select one of the Public Switched Telephone Network (PSTN) session types, such as Pro-End to End Encryption, Pro-Dsh-End Administrative data may include the name, address, phone number, email address, and information about the contractual commitments between Cisco and a third party, whether collected at the time of the initial registration or later in connection with the management or administration of Ciscos products or services. If the host is running late or cant attend, a cohost can start and manage the meeting. The combination of tools, processes, and awareness training introduced in all phases of the development lifecycle helps ensure defense in depth. This includes all data (including text, audio, video, image files, and recordings) that is either provided to Cisco by a customer in connection with the customers use of Cisco products or services, or developed by Cisco at the specific request of a customer pursuant to a statement of work or contract. PSIRT does not provide vulnerability details that could enable someone to craft an exploit. A security code is provided to allow participants to verify that their connection is secure. Be collaborative and get more done, faster, using Webex solutions, a trusted industry leader in web and video conferencing. Online collaboration must provide multiple levels of security for tasks that range from scheduling meetings to authenticating participants to sharing documents. Webex Meetings lobby controls and verified identity. Under Privileges, make sure that the Pro-End to End Encryption_VOIPonly and the Webex Support SC-End to End Encryption_VOIPonly check boxes are checked, and then select Update. Installing. To install Webex App, users don't need to have administrator access privileges on their machines. Users double-click the Webex.dmg file to install it. By default, Webex App is installed in the Applications folder, however users can drag and drop Webex App to any other directory. Infrastructure monitoring and management controls: Every component of infrastructure, including network devices, application servers, and databases, is hardened to stringent guidelines. All systems undergo a thorough security review and acceptance validation prior to production deployment, as well as regular ongoing hardening, security patching, and vulnerability scanning and assessment. Webex for Government supports end-to-end encrypted meetings in Webex App and Webex Meetings. For data encryption, the Hybrid Calendar uses the same Webex cloud encryption service that the Webex App app uses. Meeting recordings and transcripts are encrypted using the AES-256-GCM encryption cipher. Cisco also uses third-party vendors to perform ongoing, in-depth, code-assisted penetration tests and service assessments. The following end-to-end encryption session types are available, by request, for your Webex site. Public awareness of a vulnerability affecting Cisco products may lead to a greater risk for Cisco customers. In addition, organization might restrict their users in using certain in-meeting features such as chat, file transfers, annotations, Q&A and polling when joining an external meeting. The SC-End to End Encryption_VOIPonly session type will be the only session type available for support sessions. Transcoding, Automatic Closed Captioning, Transcription, PSTN, and other cloud-based services that require the cloud to access the media are not available at this time, as they are not supported by the Zero-Trust Security model for End-to-End Encryption v2 (E2EEv2). Pro-End to End Encryption_VOIPonlyWebex Starter, Plus, Business, and Enterprise plans. CCA circuits are terminated on dedicated customer ports. Attendees have no security responsibilities or privileges unless they are assigned the presenter or host role. Internet Health Checker makes sure that your computer is connected to the Internet.Server Connection Health Checker confirms that the Webex App can connect to the Webex cloud components. Cloud Health Checker gets the status of the Webex cloud from https://status.webex.com. More items All other media channels are end-to-end 2018 Petabit Scale, All Rights Reserved. Only Cisco security personnel and authorized visitors accompanied by Cisco personnel can enter the data centers. Also, if any spaces include people from outside your company, you'll see some areas in those spaces highlighted, like the border, background, the icon in the message area, and their email addresses. After end-to-end encryption session types have been enabled on your Webex site, you must set end-to-end encryption session Additionally, Cisco InfoSec Cloud works with other teams across Cisco to respond to any security threats to the Webex service. PSIRT has observed active exploitation of a vulnerability that could lead to a greater risk for Cisco customers. The presenter controls the annotation tools. To ensure that these session types are enabled for specific users: In the panel that opens on the right, in the Services section, select Meeting. For all these companies and agencies, security is a fundamental concern. Calls routed from BroadWorks to CUBE within the partner infrastructure will use SIP TCP for call signaling and RTP for media. Webex so that it requires passwords and authentication that match your corporate security standards. An interpreter is responsible for translating the language that is spoken by the speaker into an interpreted language assigned by the host in a separate audio channel for the Simultaneous Interpretation feature. The Webex cloud can use encryption keys, but only to decrypt data as required for core services such as: Read Webex App security technical paper for more detail. Administrators can also allow users to record meetings on their computers. In all cases, PSIRT discloses the minimum amount of information that end users will need to assess the impact of a vulnerability and to take steps needed to protect their environment. Under Common Settings, select Session Types. Your company can also configure As such, key management is provided either by the cloud Key Management Server (KMS), or, if you choose to deploy Hybrid Data Security, by your own on-premises KMS. The Service is built with privacy in mind and is designed so that it can be used in a manner consistent with global privacy requirements, including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Canadas Personal Information Protection and Electronic Documents Act (PIPEDA), Personal Health Information Protection Act (PHIPA), Health Insurance Portability and Accountability Act (HIPAA), and Family Educational Rights and Privacy Act (FERPA). Cohosts can help to improve meeting productivity. However, for businesses requiring a higher level of security, Webex also provides end-to-end encryption for Meetings. Enable End-to-End Encryption Using End-to-End Encryption Session Types, Now that you've enabled end-to-end encryption session types for your users, let them know that they have to sign in to their This section is for customers with Full-Featured Meetings. These release notes support the Webex Wireless Phone 840 and 860 software Health Insurance Portability and Accountability Act (HIPAA). Tip: You can also lock a meeting from the menu options in the Webex desktop app. Click the Meeting option on the top of the Webex Meeting window. Then, select Lock Meeting from the available options. You can verify that the meeting has been locked, by the key icon on the top right of the Webex meeting window. Third-party assessors work directly with the Webex engineering staff to explain findings and validate the remediation. You can add extra security by using moderators for teams and spaces. Webex services support TLS version 1.2 and later. When end-to-end encryption is enabled, Webex services and endpoints that need access to meeting keys to decrypt content (e.g. Download the latest version of the top software, games, programs and apps in 2022. Webex with employee directories. Using TCP or TLS, the sender will retransmit lost packets until they are acknowledged, and the receiver will buffer the packet stream until the lost packets are recovered. * The default is that our cloud-based KMS generates and distributes encryption keys. Platform security encompasses the security of the network, systems, and the overall Webex data center. Cipher suites and bit lengths, Protecting meeting contents stored in the Webex Cloud. When a meeting recording is encrypted and stored in the Webex Cloud; a message is added to the meeting container with the key used to encrypt the file and a URL for the encrypted files location. Panelist (in Webex Training and Webex Webinars only). The Webex organization consistently follows the foundational elements to securely develop, operate, and monitor Webex services. Pro 3 Free-End to End Encryption_VOIPonly and Pro 3 Free50-End to End Encryption_VOIPonlyWebex Free plans. Webex. Collaboration restrictions from Webex can provide these functions. These files are protected in a similar way to files and messages shared in Webex Spaces. Service continuity and disaster recovery are critical components of security planning. Webex app encrypts messages, files, and names of spaces on your device before sending them to the cloud. From CUBE to Webex, calls use SIP MTLS for signaling and SRTP for media. Cisco IronPort Encryption Appliance (IEA) CSCur27340: Workaround available - consult bug release note. Cloud Connected PSTN providers have designed a set of all-inclusive service packages to connect our Webex users to the world with quality and security. The host schedules and starts a Webex meeting. Messages are encrypted using the AES-512-GCM cipher. Cisco PSTN is available wherever Webex is sold. Expert architecture and design solutions for private carriers, next-generation metro and long-haul optical networks, ultra low-latency networks, and Internet backbones. The Cisco security and trust organization provides the process and the necessary tools that give every developer the ability to take a consistent position when facing a security decision. SIP and H323 devices that support media encryption with SRTP can use AES-256-GCM, AES-128-GCM, or AES-CM-128-HMAC-SHA1 (AES-256-GCM is the Webex preferred media encryption cipher). For more information, see Meeting Capabilities and Meeting Sponsors in Cisco Meeting host has complete control over how the meeting is setup and should ensure that only the intended invitees can join. The following features are not available for end-to-end encryption session types: This step only applies if you're on a Webex Free plan created before March 18, 2020, or on a Webex Starter, Plus, Business, The Webex security model (Figure 1) is built on the same security foundation deeply engraved in Ciscos processes. 03-17-2019 While scheduling, or during a meeting, the host can assign cohosts, who are provided privileges similar to those of the host. Users in the meeting lobby are grouped and managed in three categories (Figure 2): 1. These files are individually encrypted and stored in your region. You must enable video devices for both your Webex site and your users for end Recordings and transcripts stored in the Webex Cloud can be: Password protected (passwords are stored using SHA-2 (one-way hashing algorithm) and salts), Managed by the content owner from their Webex page/Webex App. As this is not supported, they will not be admitted to the meeting. New here? Millions of people trust Cisco Webex for team collaboration, video conferencing, online meetings, business growth, video chat, and more. Education Instructor E2E Encryption_VOIPonly. https://collaborationhelp.cisco.com/article/en-us/WBX44739. Go to User Management > Edit User, and click the name of the user. Users can also join a Microsoft Teams meeting from a Webex device. The Webex service allows you to securely store Meeting recordings and transcripts in the Webex Cloud. The documentation set for this product strives to use bias-free language. Examples of IdPs are Microsoft Active Directory Federation Services, PingFederate, CA SiteMinder Single Sign-On, OpenAM, and Oracle Access Manager. encrypted. Cohost (in Webex Meetings and Webex Webinars only). see Allow Video Systems to Join Meetings and Events on Your Webex Site. To learn how to keep Webex Meetings secure as a host, refer to the help article Webex Best Practice for Secure Meetings: Hosts. Cisco Product Security Incident Response Team (PSIRT). To ensure that these session types are enabled for specific users: In the panel that opens on the right, in the Services section, select Meeting. In addition to these specialized controls, every Cisco employee undergoes a background check, signs a Nondisclosure Agreement (NDA), and completes Code of Business Conduct (COBC) training. This paper provides details about the security measures of Webex Meetings and its underlying infrastructure to help you with an important part of your investment decision. For more information, refer to this Webex help article on Single Sign-on integration in Control Hub. Additionally, Cisco operates network Point-of-Presence (PoP) locations that facilitate backbone connections, internet peering, global site backup, and caching technologies to enhance performance and availability for end users. For detailed information about user synchronization between Okta and Webex using the SCIM API, refer to the help article Synchronize Okta Users into Cisco Webex Control Hub. Among the apps studied Zoom (Enterprise), Slack, Microsoft Teams/Skype, Cisco Webex, Google Meet, BlueJeans, WhereBy, GoToMeeting, Jitsi Meet, and Discord most presented only limited or theoretical privacy concerns. The reference architecture provides an end-to-end design for the BYoPSTN option. Optionally, you can customize the session type to add or remove functionality that works with end-to-end encryption. The meeting encryption key is only accessible to the participants in the meeting. As such, key management is provided either by the cloud Key Management Server (KMS), or, if you choose to deploy Hybrid Data Security, by your own on-premises KMS. Moderators can control who has access to the space, and delete files and messages. to End Encryption, or Pro1000-End to End Encryption, audio isn't end-to-end encrypted. For example, databases are caged, the network infrastructure has dedicated rooms, and all equipment racks are locked. With end-to-end encryption, all meeting data (voice, video, chat, etc.) (For more details, see the Webex App Security Paper.) A. see Allow Video Systems to Join Meetings and Events on Your Webex Site. plans. Additionally, vulnerability scanning and assessments are performed continuously. This ensures users are always in sync between the directory and the Webex organization. For more information, visit Webex CCA. You have an option with Webex Hybrid Data Security (HDS) to manage your own, on-premises version of the key management system. Select the Webex site for which you want to change the settings, and then select Configure Site. This architecture is validated by Cisco and uses Cisco Unified Border Element (CUBE) as the Session Border Controller (SBC) for call traffic between BroadWorks and Webex Meetings. Webex takes customer data protection seriously. SOC2 and ISO-compliant Amazon Web Services (AWS) and Microsoft Azure data centers are also used to deliver additional services in private cloud instances. This method encrypts all meeting content, end-to-end, between meeting participants using the Advanced Encryption Standard (AES) with a 256-bit key randomly generated on the Hosts computer and distributed to Attendees with a public-key-based mechanism. Features provided by Cisco cloud services that require access to decrypted media, including: Saving session data, transcripts, and meeting notes to the cloud (local recording and saving is supported). For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Similarly, users can also join a Google Meet meeting from a Webex device. Error, please try again. Locate the session types available for your plan, check the Default for New Users check box, and then select Update. The Webex Identity Service creates an agreement with the IdP, allowing the Webex App to authenticate with the IdP. We will discuss some of these elements in this document. Storage, access and deletion of meeting recordings and transcripts. Data is encrypted in transit and at rest. Cisco makes security the top priority in the design, development, deployment, and maintenance of its networks, platforms, and applications. Webex site and go to, Small business account management (paid user), Pro 3 Free-End to End Encryption_VOIPonly, Webex Support SC-End to End Encryption_VOIPonly, Allow Video Systems to Join Meetings and Events on Your Webex Site, Cisco Webex Meetings CSV File Import and Export in Cisco Webex Control Hub, Batch Import and Export Webex Users in Webex Site Administration. Led by the chief security officer for cloud, this team is responsible for delivering a safe Webex environment to our customers. Cisco encryption addresses the transport of data, but not the This requires configuring an external certificate on your personal device. Messages are encrypted using the AES-256-GCM cipher. Deploy network infrastructure faster and easier than ever before, with pre-packaged yet massively scalable infrastructure components for top packet and optical systems. types as the default for new users, and then enable the session types for existing users, depending on if you manage your Use the Pro-End to End Encryption_VOIPonly session type to ensure that the audio, video, and shared content in Webex Meetings and Webex Support are end-to-end encrypted. Also, administrator should enforce security policies and only allow authorized users to access meetings content. View with Adobe Reader on a variety of devices, Zero Trust Security for Webex white paper, End-to-End Encryption with Identity Verification for Webex Meetings, Webex help article on Single Sign-on integration in Control Hub, Deployment Guide for Cisco Directory Connector, Synchronize Azure Active Directory Users into Control Hub, Synchronize Okta Users into Cisco Webex Control Hub, Webex Best Practices for Secure Meetings: Site Administration, Webex Best Practices for Secure Meetings: Control Hub, Webex Best Practice for Secure Meetings: Hosts, Collaboration Restrictions for Webex Meetings in Control Hub, Cisco Privacy Datasheet for Webex Meetings, cisco.com/content/dam/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/esp/Slidoin-Webex-Security-Paper_1-0.pdf, Reimagining the Multi-line Experience At-a-Glance. Cisco has dedicated departments in place to instill and manage security processes throughout the entire company. The Moved Cisco WebEx Meetings Server (CWMS), Cisco GSS 4492R Global Site Selector, Cisco Wide Area Application Services (WAAS), Cisco FireSIGHT Cisco prefers and strongly recommends UDP as the transport protocol for Webex voice and video media streams. Call using computer isnt supported in meetings using the Use VoIP Only conference type. They are also subject to regular scans to identify and address any security concerns. As needed, Cisco InfoSec can provide a letter of attestation from these vendors. Other examples of administrative data may include meeting title, meeting time, and other attributes of the meetings hosted on Webex. It is a repeatable and measurable process designed to increase the resiliency and trustworthiness of Cisco products. Participant's identity has been verified internally by Webex CA. Zero Trust Security based end-to-end encryption for Webex Meetings. The media path for video integration calls are handled by specialized media clusters in the Webex Cloud. The administrator can choose the Webex capabilities that are available to all other roles and users. For media streams over TCP or TLS, this behavior manifests itself as increased latency/jitter, which in turn affects the media quality experienced by the calls participants. You can also manage who can access or view content in a space. Information about employees or representatives of a customer or other third party that is collected and used by Cisco in order to administer or manage Ciscos delivery of products or services, or to administer or manage the customers or third partys account for Ciscos own business purposes. WebFor data encryption, the Hybrid Calendar uses the same Webex cloud encryption service that the Webex App app uses. Webex is: ISO 27001, 27017, 27018 and 27701 certified, Service Organization Controls (SOC) 2 Type II audited, Cloud Computing Compliance Controls Catalogue (C5) attestation, FedRAMP certified (visit cisco.com/go/fedramp for more details, scope, and availability). SC-End to End Encryption_VOIPonlyEnterprise plans. We connect everything more securely to make anything possible. ThePro-End to End Encryption_VOIPonlysession type will be the only session type available under Meeting type when users schedule meetings. Customers Also Viewed These Support Documents, Web Conferencing: Unleash the Power of Secure, Real-Time Collaboration. Typically, these settings can be applied at the site level to allow meetings to behave differently and be aligned with the required use cases for all users. The Webex administrator, he should ensure all meetings are secure and accessible only by the intended users and devices. To view buying options and speak with a Cisco sales representative, visit cisco.com/c/en/us/buy. Our end-to-end encryption uses Advanced Encryption Standard (AES) 128, AES256, Secure Hash Algorithm (SHA) 1, SHA256, and RSA. To enable SSO, a certificate has to be generated for your organization. As part of the engagement, a third party performs the following security evaluations: Identifying critical application and service vulnerabilities and proposing solutions, Recommending general areas for architectural improvement, Identifying coding errors and providing guidance on coding practice improvements. In the meeting, you can check whether the meeting is end-to-end encrypted by looking at the shield icon in the header. It includes details related to the support incident, such as authentication information, information about the condition of the product, system, and registry data about software installations and hardware configurations, and error-tracking files. Cisco Webex then re-encrypts the media stream before sending it to other For users residing in the directory, Webex can synchronize users from a supported directory using Directory Connector with Active Directory or the System for Cross-domain Identity Management (SCIM) API with Azure AD or Okta to the Webex Identity. Network access control: The Webex network perimeter is protected by firewalls. Webex space are those invited to that space or authorized individuals. With this integration, the signaling and media are sent over WebRTC streams. For data encryption, the Hybrid Calendar uses the same Webex cloud encryption service that Implementing single sign-on for Webex gives you complete control over user and access management to meet your corporate policies. In addition, environmental controls (e.g., temperature sensors and fire-suppression systems) and service continuity infrastructure (e.g., power backup) help ensure that systems run without interruption. The above session types support end-to-end encrypted content share, video, and VoIP audio. Webex integrates seamlessly into 100+ industry-leading apps. See All Integrations Secure by Although every person in Webex group is responsible for security, following are the main roles: Vice president and general manager, Cisco Cloud Collaboration Applications, Vice president, engineering, Cisco Cloud Collaboration Applications, Vice president, product management, Cisco Cloud Collaboration Applications. SC-End to End Encryption_VOIPonlyEnterprise plans. Some benefits of using SSO with your IdP: The IdP is the authority for validating user credentials (which can be a certificate, fingerprint, or other), Webex does not store any user credentials, Customers control who accesses the Webex service. If you select one of the Public Switched Telephone Network (PSTN) session types, such as Pro-End to End Encryption, Pro-Dsh-End The SC-End to End Encryption_VOIPonly session type will be the only session type available for support sessions. The above session types support end-to-end encrypted content share, video, and VoIP audio. Then, tap Join to join the meeting. It works on virtually any device, with these top benefits for mobile app users: Streamline CCA Service has segmented IP subnets, and only the Cisco Unified Border Element (CUBE) IP segment is advertised to customers. With SIP/TLS, the Webex Cloud media stream is encrypted using SRTP. Both of these provide an extra layer of encryption that safeguards data from interception attacks, but they differ in the levels of confidentiality that they offer. Education Instructor E2E Encryption_VOIPonly. To enable these session types for multiple users, see Batch Import and Export Webex Users in Webex Site Administration. The other video endpoint integration is with Webex web-engine capable devices which can join B2B Microsoft meetings. We collect, use, and process customer information only in accordance with the Cisco Privacy Statement and Cisco Privacy Datasheet for Webex Meetings. Unlike SSL encryption that is terminated at Cisco WebEx Cloud side, E2E encryption encrypts all meeting contents within the Cisco WebEx Cloud infrastructure. Cisco data centers are used for the majority of Webex Cloud services. It is granted only on a need-to-know basis and with only the level of access required to do the job. When users schedule their meetings, only the session types you've enabled will be available. Access Control Lists (ACLs) segregate the different security zones. More detailed information about the certificate provider is available by tapping a participants name and selecting Show Certificate. Safeguard your devices Our Webex rooms provide clear sight and sound, resulting in a transparent user experience. Administrators can define a retention period for stored meeting content in Control Hub, once the retention period has been reached, stored content will be deleted from the Webex Cloud. Zero-Trust security does not support the following in meetings: Older Webex devices, such as the SX, DX, and MX Series. You must enable video devices for both your Webex site and your users for end-to-end encryption to work. To make these session types mandatory, uncheck the check boxes for all other session types. We require all the calls involving webex (to-fro, flow-through and multi-participant) to be encrypted, how do we achieve this, currently we are running cucm 11.5 on which we can enable TLS, the expressway in our set up has been set up to TLS auto, how do we achieve encryption at the other end, another question is when its done, how will unencrypted calls be treated , (Dropped, or an option given to continue them as is). See: Web Conferencing: Unleash the Power of Secure, Real-Time Collaboration. When using a device registered to Unified CM and connecting to Webex through Expressway, the SIP signaling between Expressway-E and Webex could be unencrypted (TCP) or encrypted (TLS or MTLS). For customers using only Cloud Calling components of Webex Cloud Connected PSTN, security is between the Webex App and devices directly to the Webex Cloud as described in the Webex Security section. Under Webex Meeting Sites, select the Webex site, and make sure that the Pro 3 Free-End to End Encryption_VOIPonly, Pro-End to End Encryption_VOIPonly, or Webex Support SC-End to End Encryption_VOIPonly check boxes are checked, and then select Save. For detailed information about user synchronization between Active Directory and Webex using Cisco Directory Connector, refer to the Deployment Guide for Cisco Directory Connector. The Webex Product Development team passionately follows this lifecycle in every aspect of product development. Supercharge your procurement process, with industry leading expertise in sourcing of network backbone, colocation, and packet/optical network infrastructure. This paper describes the security features of Webex Meetings Suite. Administrative data may also include the meeting title, time, and other attributes of the meetings conducted on Webex by employees or representatives of a customer. They are described below. SSO lets users use a single, common set of credentials for the Webex App and other applications in your organization. From a security standpoint, the presenter can grant and revoke remote control over the shared applications and desktop to individual attendees. End-to-end encrypted meeting types are available for Webex Meetings. The maximum number of participants in an E2EEv2 meeting is 200. For more information on Webex Video Integration with Microsoft Teams (VIMT), refer to this article. PSIRT uses the Common Vulnerability Scoring System (CVSS) scale to rank the severity of a disclosed issue. Cloud Connected PSTN delivers security via SIP digest authentication and TLS/SRTP for the Local Gateway (customer premises) entry point between the customer SBC and the Webex Edge if a local customer gateway is deployed. Webex Meetings helps enable global employees and virtual teams to collaborate in real time as though they were working in the same room. For details of supported and unsupported features see End-to-End Encryption with Identity Verification for Webex Meetings. In addition to complying with our stringent internal standards, Webex also continually maintains third-party validations to demonstrate our commitment to information security. This feature enhances the security of your meeting by terminating the media on your premises. C. Messages are encrypted using the AES-128-GCM cipher. Meeting containers use the same key management system (KMS) as Webex Messaging, allowing organizations using the Webex Meetings service to deploy Hybrid Data Security (on-premises KMS) and Bring Your Own Key (BYOK) services to enhance the secure storage and protection of encryption keys. Cisco WebEx Teams leverages Jabber and Ciscos Unified Communications Manager and Hosted Collaboration Suite platforms. Access to the data center requires approvals and is managed through an electronic ticketing system. Zero-Trust Security from Webex provides end-to-end encryption and strong identity verification The meeting encryption key never traverses the cloud and is rotated as participants join and leave the meeting. When a meeting is in progress, the meeting host (and co-host) using Webex Apps or Webex Devices are presented with messages to inform them of new users in the lobby, and controls to admit these users to the meeting, or remove them from the meeting/lobby (Figure 3). IT teams can add features that use existing security policies like single sign-on (SSO) or synchronizing Intrusion Detection Systems (IDSs) are in place, and activities are signed and monitored on a continuous basis. Depending on the security policies, some organizations might completely block their users from joining any external meetings or only allow their users to join meetings from a list of approved external sites. 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