I set both port 25 and 587 and both times the logs indicate that it failed. Click " General " tab. 2) enable DPI-SSL service and load certificate to all user pc's . It allows an SMTP client (i.e. Computers can ping it but cannot connect to it. System AUTH: UNPW-AD :User authentication for sAMAccountName = testme123 FAILED . Go to your users listing in Office 365. . i have logged in with Offic365 account and msg i get is check user name and password as i have entered correct user name and password. Also, note, you show your devices IP in the snapshot above. 1) create 2 address groups for WEBPERMIT and POP-SMTP-PERMIT groups. ProTip! Hi Everyone, actually, I have a problem with sending an email via smtp authenthication. SMTP, SMBv1/v2 and others, which do not send data in raw TCP, and decodes payloads for malware inspection, even if they do not run on standard, well-known ports. I have already tested it successfully with a Demo Tenant and with my productive tenant, it doesnt work. Username: scan@domain.com. To create a free MySonicWall account click "Register". From what I am seeing, no one can get this to work with Office 365, nor Gmail. For firewalls that are generation 6 and newer we suggest to upgrade to the latest general release of SonicOS 6.5 firmware. Any help would be greatly appreciated. Solved. 2. Thanks. Settings: Primary Server: smtp.office365.com. To determine if an issue on your local network is causing connection issues, type the following command at the command line, replacing port with the port you're trying to use (typically 465, 587, 2465, or 2587): telnet email-smtp.us-west-2.amazonaws.com port. Sad sad, I don't understand why they make it so hard to send emails. I don't have a Office 365 account setup so I can't comment on that. ** but does not get any response from the smtp server. This is a similar issue I've had when setting up Spiceworks email to work with Office 365. I have used port 587 and STARTTLS and required smtp authentication, but still get the above error. If so, you have to use email clients and apps supporting modern authentication to setup POP/IMAP account. The biggest catch is to remember you are logging in as a user with admin permissions and not the admin account. Username: myfirewall@gmail.com. Flashback: Back on December 9, 1906, Computer Pioneer Grace Hopper Born (Read more HERE.) . The user must retrieve the one-time password from their email, then . @Saravanan I was wondering if you have an update on the issue, thanks in advance! This probably isn't a feasible solution with 15 locations.Yes. What we would like to do is send the log and alert emails through this email address so we can keep on top of things for our clients and notify them of any issues. I keep receiving the error: "SMTP authentication problem: smtp server do not support authentication. This results in Perparing/Verifying User/.authentication failed! My current settings work with Spiceworks, so it wouldn't hurt to try the same settings on your Sonicwall. 3. We have a Windows XP computer (don't ask) with network shares that, as of yesterday, are no longer reachable by other computers on the LAN. You can get connected to the Plesk server management service provider if you are struggling to fix the issue on your own. Could you please let me know the firmware version on the SonicWall? Welcome to the Snap! http://community.spiceworks.com/topic/1118791-sonicwall-alerts-and-logs-via-office-365-email-fixed. Select the service group which contains SMTP(Send E-Mail) service, then select the SMTP(Send E-Mail) service and click on the left arrow so that will remove the SMTP(Send E-Mail) service from the group and click OK to save the changes. Enabling the SMTP authentication in Plesk: Log in to your Plesk control panel. Select the service group which contains SMTP (Send E-Mail) service, then select the SMTP (Send E-Mail) service and click on the left arrow so that will remove the SMTP (Send E-Mail) service from the group and click OK to save the changes. My old version was 5.9.1.5. Use your Gmail ( or googlemail ) Username and type it in . Verify the Authenticated SMTP setting: unchecked = disabled, checked = enabled. I had to set the logs to be sent on a schedule to figure out the errors. National Communications Services, Inc - NCS is an IT service provider. UserDN = (<NULL>). Select one of three options: This path does not use SMTP authentication . Please advice. Usually, only mail server, root user etc. L2TP Server: RADIUS/LDAP reports Authentication Failure. Test by manually exporting logs to your email address. The reason anti-spam failed to detect mail server is because of SMTP(Send E-Mail) service object is present in a service group and its used under NAT policies or access rules. 2. This topic has been locked by an administrator and is no longer open for commenting. Computers can ping it but cannot connect to it. 3. I think my favorite is #5, blocking the mouse sensor - I also like the idea of adding a little picture or note, and it's short and sweet. Once users submit the correct basic login credentials, the system generates a one-time password which is sent to the user at a pre-defined email address. If you are able to connect to the SMTP server using this command, and you are trying . allow SMTP connections. It doesn't throw an error about authentication in that instance. SSLVPN group is added, also with VPN access to LAN subnets. After you have confirmed that there is no issue with network connectivity between the Sonicwall and the SMTP server, follow the steps below: Open a command prompt/terminal on your workstation. I have configure the mail settings from logs-automation and use the same smtp server office365 and user email address and password that we are using in 2 of nsa 3625 devices and on those devices we have no problem. I did an nslookup on microsoftonline.com and found the exchanger to be mail.global.frontbridge.com .. On the Users > Settings page, scroll down to the Customize Login Pages section. More details please see the articles below: This synchronization issue can cause a small SSL VPN IP address pool to become exhausted.Occurs when One-Time Password is enabled and the SMTP mail server . Unless the TCP handshake goes through the sonicwall will not be able to send the mail. Office 365 is as follows: outlook.office365.com 25 StartTLS SMTP Authentication. This article guides you how to fix the mail server auto detect failed error when you try to configure Antispam for the first time. Use Mail Server: gmail-smtp-in.l.google.com on Port 25 no authentication, but will only accept emails sent to Gmail addresses. Hi, did you manage to find a solution to this in the end? The below resolution is for customers using SonicOS 7.X firmware. Have you tried it with smtp.office365.com, port 587 and SMTP authentication disabled? Nothing else ch Z showed me this article today and I thought it was good. Resolution. : localhost); SMTP Relay SMTP Port: 25 SMTP Relay Authentication: No authetication; SSL Method: Any; Security: No encryption (use plain text). LDAP authentication within the Sonicwall was failing for all existing SBS users. I think my favorite is #5, blocking the mouse sensor - I also like the idea of adding a little picture or note, and it's short and sweet. In Group Tab of SonicOS 6.5, the Add buttons below the list of User Groups are underneath the bottom of the list. I know that office365 uses TLS - so I've . To configure these email settings: 1. The Settings page displays. 2) Create POP-SMTP-PERMIT-CFS rule for POP-SMTP-PERMIT user group and block everything. In this way, only trustworthy users can feed e . Nope, no longer working. A security ecosystem to harness the power of the cloud, Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions, Access to deal registration, MDF, sales and marketing tools, training and more, Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials, 10/14/2021 32 People found this article helpful 185,004 Views. Regards Please ensure to take SonicWall configuration / settings backup and try this out. Remote Access EPC > Default Device Profile for . This probably isn't a feasible solution with 15 locations. advanced settings: smtp port 587. Office 365 smtp server pleasesendmyemail-com.mail.protection.outlook.com, cname smtp.pleasesendmyemail-com => pleasesendmyemail-com.mail.protection.outlook.com. To set a user membership by LDAP location: On the SonicWall Security Appliance, go to Users > Local Groups. We aren't able to implement that in 15 locations. Thanks Adam, but do you have any information about Office 365, which is what this thread was originally about? To all, I have a detailed post at the following link, that should easily guide most people into making this work. Was there a Microsoft update that caused the issue? Password: verysecret123. This release includes significantuser interface changes and many new features that are different from the SonicOS 6.5 and earlier firmware. Click on "Sent log to Email address" and then wait for a few minutes. 1. 2. Tick Enable SSL. Yes, I have some updates for you. Welcome to the Snap! I know account credentials are correct as I can login on web mail apps. 2. To continue this discussion, please ask a new question. LDAP authentication question. 5. SMTP is turned on in EXO for that account. The SMTP relay above is setup inside the company's network, so the security assumes anyone with access to the relay can send e-mail through the gateway. Install the latest version (example:9.0.0.274 ) Reboot the machine again and test it. Office365 - Configure Office 365 for unauthenticated SMTP access, http://technet.microsoft.com/en-us/library/dn554323%28v=exchg.150%29.aspx Opens a new window. All permutations of the servers and ports above generated the same errors about SMTP authentication. To enable or disable GMS Reporting, perform the following steps: Click the Console tab. Article Applies To: SonicWall Email Security Appliances: 3300, 4300, 8300, 5000, 7000, 9000, ES VA.Firmware/Software Version: 9.1.3 and above The new SMTP authentication support for Email Security 9.1.3 and above can be used to protect the customer's infrastructure from unauthorized use. an e-mail provider) via an authentication mechanism. We have this setup for our Sonicwalls, but use a local relay server on-premise to relay the emails to Office 365. Also, I apologize if this belongs in Office 365, rather than Sonicwall. Expand the Management tree and click Settings. A security ecosystem to harness the power of the cloud, Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions, Access to deal registration, MDF, sales and marketing tools, training and more, Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials, 03/26/2020 65 People found this article helpful 184,494 Views. In the Popup window that opens, scroll down to "Configure Authentication" and select it. Generate API Keys in the SendGrid UI or programmatically with the least privileged permissions required for each of the endpoints you will be updating. Select the page to be customized from the Select Login Page drop-down menu. The Send connector attempts to establish the TLS session by sending the STARTTLS command to the smart host, and only performs Basic authentication after the TLS session is established. SonicWALL. Port Number: By default this is set to 389 (LDAP) but can be set to 636 (LDAP over TLS). KaranM Administrator. After a user membership is set by LDAP location, when that user logs in, that user is made a member of any groups that match its LDAP location. To verify your existing SMTP server settings: Open your email client program (Outlook Express, Outlook, Eudora or Windows Mail) Click " Accounts " in the " Tools " menu. Scroll to the bottom of the page and click Default to load the default content for the page. Please check this for more details: Disable Basic authentication in Exchange Online. Scheduled Reports. For more information, see API Key Permissions. I've followed this help article Opens a new window to a T, and still can't get this to work Users A and B are added into Users > Local Users, assigned to SSLVPN group, and given VPN access to the LAN subnets I actually use a relay on site to send my logs to Office 365. Open Thunderbird, go to Tools -> Account Settings -> Outgoing Server (SMTP) Select the outgoing server by clicking on it, then click the Edit button. SMTP Relay Server: IP address of SMTP Relay (i.e. Check to make sure that you have User Login over HTTPS enabled for your WAN and LAN. 3) create WEBPERMIT-CFS rule and assign to WEBPERMIT and put top of the POP-SMTP-PERMIT-CFS rule. Are you using Internet Explorer as your browser? Remote Access EPC > Default Device Profile for Windows is configured to assign IPs from the SSLVPN block and they are all available, Client Routes set to the LAN subnets, and Create Client Connection Profile is enabled. I've followed this help article to a T, and still can't get this to work. All rights Reserved. Run the commands below for your email domain: Configure 'Mail Server' settings with result from above command as per screen shot below: By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. Double click the send connector named Outbound to Office 365 and select Verbose under the General tab. 3. Are all of the Sonicwalls connected site-to-site? I ran a packet capture on the appliance at the same time as the bogus logon attempt, capturing traffic against the configured domain controllers: ** but the TCP handshake does go through. For example, CPanel servers block access to external SMTP servers . We are using office 365 and I used my own email account for the authentication and still see the same error message. Fill in your email account username and click Ok. Based on the packet capture you had earlier attached the sonicwall was attempting to create a connection to 76.96.107. (since there is no actual email account that I have the devices use to send from, the Spam filter grabs the email unless you create a bypass transport rule). Status:Problem connecting to your SMTP server. Select Communication Server in the Agent type window. NetExtender displays the error, "Sending can't be completed in 10 seconds" for some One-Time Password connection attempts. HW: TZ210. As for the configuration, all 15 units are in separate companies, and are not set up for site-to-site. Thank you for visiting SonicWall Community. Turn off alerts and enable just simple logging. I would check your firewall access rules and make sure you have one going from SSLVPN > LAN, and also one going from SSLVPN > WAN. NetExtender is v6.0.183 downloaded from the router directly. Verify the Username and Password of the User. Has anyone had any luck in the past week with this? Enter a hostname for the SRA appliance in the Name field. https://support.software.dell.com/kb/sw8300 Opens a new window. My brother's company has a Sonicwall TZ200. Let's start a hackaton? Click any additional management tabs for servers you would like to enable including tabs for Secure Mobile Access (SMA) or Email Security (ES). Maybe bring up a relay server in one location and have all Sonicwalls use it? Also, creating a google account to get the sonicwall to work with O365 is something that I would not like to do. Use your generated Google App Password and type it in . What are the SMTP server settings you are using? Navigate to Network | Services | Service groups. The below resolution is for customers using SonicOS 6.5 firmware. We have a ton of SonicWalls as well, I second that, I played with the settings and never got it to work as well.if someone can get it to work I'd appreciate you sharing your secret :o). The Settings page displays. login with TOTP authentication issue. SMTP authentication, also known as SMTP AUTH or ASMTP, is an extension of the extended SMTP (ESMTP), which, in turn, is an extension of the SMTP network protocol. This brings me to Virtual Office, where I downloaded the NetExtender plugin and application. In most of cases smtp authentication issue is related to network, firewall settings, here's a list Office 365 URLs and IP address ranges, make sure IP and traffics are not blocked. If I try to log in using the standalone application, I get an invalid username/password error. Turn up logging on the SMTP Send Connector. Authentication for SSL-VPN users is done using the Local User, LDAP or Radius. Was there a Microsoft update that caused the issue? Next-generation firewall for SMB, Enterprise, and Government, Comprehensive security for your network security solution, Modern Security Management for todays security landscape, Advanced Threat Protection for modern threat landscape, High-speed network switching for business connectivity, Protect against todays advanced email threats, Next-generation firewall capabilities in the cloud, Stop advanced threats and rollback the damage caused by malware, Control access to unwanted and unsecure web content, SSLVPN Timeout not working - NetBios keeps session open, Configuring a Virtual Access Point (VAP) Profile for Internal Wireless Corporate Users, How to hide SSID of Access Points Managed by firewall. Use 389 when troubleshooting to establish . Each site will have it's own address that it sends from, that all connect to this master email that I have set up. This field is for validation purposes and should be left unchanged. When doing the RADIUS checks on the sonicwall, it works successfully except for just 'CHAP' which is fine as this isn't one that I want . To send email only, your API key will require Mail Send > Full Access permissions. You can unsubscribe at any time from the Preference Center. Email is not sent because of failed authentication: authentication failure [SMTP: Invalid response code received from server (code: 535, response: 5.7.8 Error: authentication failed: another step is needed in authentication)] Dell said they are going to update their documentation for other people having this issue lol. Hope this helps. Finally, configuration will show up as below. Use the Microsoft 365 admin center to enable or disable SMTP AUTH on specific mailboxes. while trying to use my google domain. I kept authentication of but have it going through port 25. Enabling Reporting and Synchronization with Managed Units. Sonicwall OTP Sending can't be completed in 10 seconds. Your daily dose of tech news, in brief. If it is then you can generate an app password if you log directly into that account. I'm having real troubles getting the e-mail server settings working on my printer. @Saravanan Thanks for your update, I already tried that and still get the same error. Flashback: Back on December 9, 1906, Computer Pioneer Grace Hopper Born (Read more HERE.) I also see that after entering first password it take 15 seconds and then we get the error that I mentioned. Place the cursor on service groups and check if it contains SMTP(Send E-Mail) service in the service group. If I try to log in by clicking the NetExtender box on the VirtualOffice page, then I get the error "Failed to validate the SSLVPN server, the server may be running on an old or incompatible firmware". As per the error logs, it seems like there is some issue with the SMTP authentication. Could you please try to use Port 25 with Start TLS enabled? To enable logging on a send connector, log into the Exchange Admin Center (EAC) and select the Mail Flow tab and Send Connectors sub-tab. I can access the router remotely at IPADDRESS:PORT/sslvpnLogin.html with the username/password. Following my tests: create a test account an. Open Authentication and Social Login: . verified the correct user/password by logging into to outlook.office.com successfully. I know this thread is outdated but I thought it might be worth it to mention. Resource account in Office 365 means the room and equipment mailbox created in Office 365 admin center. In the Email apps section, click Manage email apps. You went get a slew of unnecessary Sonicwall messages if you do otherwise. So as it turns out, my ISP is blocking port 443 because they're a wireless WAN provider in the middle of bum**** nowhere and they have rather terrible security protocols. No email in Gmail inbox :o(. Next-generation firewall for SMB, Enterprise, and Government, Comprehensive security for your network security solution, Modern Security Management for todays security landscape, Advanced Threat Protection for modern threat landscape, High-speed network switching for business connectivity, Protect against todays advanced email threats, Next-generation firewall capabilities in the cloud, Stop advanced threats and rollback the damage caused by malware, Control access to unwanted and unsecure web content, When you try to configure anti-spam for the first time you might get an error message ", ( Note : If the exchange server is connected to DMZ zone, then select From zone : WAN and To zone : DMZ), If any rule is using SMTP (Send E-mail) service, disable the rule or delete, If any rule is usingSMTP (Send E-mail) in a service group, navigate to, After making sure that no rules or service group is using SMTP (Send E-mail) service, you should be able to enable Antispam service, Setmatrix, From zone: WAN and To zone: LAN ( Note : If the exchange server is connected to DMZ zone, then select From zone : WAN and To zone : DMZ). I set the log and alert automation up using that email address, as well as setting the SMTP authentication for the username and password. . Please share the screenshot of the error message. Maybe you have to scrape the old version of the NetExtender from the system, sometimes the uninstaller leaves some files remaining which can cause weird issues. On the other hand, we shouldn't neglect the potential . The SonicWall NSa 2600 is designed to address the needs of growing small organizations, branch offices and school campuses. Windows VPN using Sonicwall Mobile Connect. so problem is not with smtp server, I also dont see the option to test the smtp settings on both nsa 220 devices!! I had to add a cname because the Office 365 server name is too long to fit into the SonicWall dialog e.g. To clear the screen settings and start over, click Reset. By default, the Enable Offline Authentication and Enable Windows Password Integration options are enabled. To perform this same action through the Exchange . SMTP restrictions on the server. I am trying to setup OTP on my TZ300 device but I'm having the same issue. However, the RADIUS server is still saying 'Network Policy Server granted access to a user.' but this is for MS-CHAPv2. I found one post in the community with the same issue. This setting can only be enabled only by the organization's Administrator (either in the 'Microsoft 356 Admin Center' for individual/specific . You can unsubscribe at any time from the Preference Center. Please follow instructions from below web-link to save a copy of the SonicWall configuration. 4. After that I just use the regular SMTP settings, no authentication, port 25 on the device/service whether it be a Sonicwall, AV monitoring, MFP copier, etc. We have en NSA 220 in one our remote location and I want to enable the OTP for local accounts, I did setup the smtp and email address that shoud be used with OTP but when login get this error: sonicwall an error has occurred while sending your one-time password. The below resolution is for customers using SonicOS 6.2 and earlier firmware. The resolution is to remove the SMTP (Send E-mail) service if any service group/access rule/NAT rule is using it. I set the log and alert automation up using that email address, as well as setting the SMTP authentication for the username and password. If you are using gmail account for the email delivery, please follow the steps listed in the below KB article to locate the mail server address and start using the address in the Log Automation section in the SonicWall. NOTE: For Hosted Email Security (HES) SMTP is only supported for the outbound paths. Recently (in the last 3 days) the logs are capturing the following "SMTP Pop-before-SMTP authentication failed" about every 5 to 6 minutes. Kinda new to sonicwall. Security method: startTLS (also tried SSL/TLS) Enable SMTP Auth. Go to Log | Log Monitor and click on "Send log to Email address". I keep receiving the error: "SMTP authentication problem: smtp server do not support authentication.". You then create a new user on the device and add them them to the admin group. Upgrade to API Keys for your SMTP integration. I look for solutions but had no luck. I created a local test user and can login to the portal with no problem. Regards. But if you are configuring it directly, check this out http://technet.microsoft.com/en-us/library/dn554323.aspx Opens a new window, I enable relaying on the Office365 account and limit it to the public IP address(s) of the customer. To sign in, use your existing MySonicWall account. user name: full email address. @BWC. If necessary verify that the SonicWall can resolve the Server's DNS or simply use an IP address. Thats all it took for me and my Office365 account to send logs\alerts on the SonicWALL. When trying to export logs manually you receive an error "Failed to connect to SMTP Server" Issue occurs when both the SMTP mail server name or mail server IP address is entered in the log automation settings as seen below: After you have confirmed that there is no issue with network connectivity between the Sonicwall and the SMTP server, follow the steps below: This field is for validation purposes and should be left unchanged. C2665dnf, Office 365 email settings. Then forward all emails from google to office365? I tried using both smtp.office365.com, as well as outlook.office365.com, both using ports 25 and 587. Name or IP Address: This must point to the LDAP server directly. 4. Go to Manage in the top navigation menu.LogSettings > Automation page includes settings for configuring the SonicWall to send log files to Gmail or yahoo.Click Advanced. If so, please check if the log automation also provides same error. Servers restrict the programs that can directly connect to remote servers and send mail. Open a command prompt/terminal on your workstation. Server Name X16 address:4443. Click on your email account then click " Properties " button. Incorrect username and password can cause these issues on SonicWALL NetExtender. The device is sending a SYN to 76.96.107. I setup new users like "username2" in AD and LDAP/NetExtender authentication has worked fine for those users. Category: Firewall Management and Analytics, https://www.sonicwall.com/support/knowledge-base/log-automation-how-can-i-send-log-alert-emails-to-gmail-or-yahoo/170503702857558/, https://community.sonicwall.com/technology-and-support/discussion/1759/unable-to-receive-log-files-on-nsa220-after-upgrading-firmware. We have about 15 Sonicwalls that we manage, and we just made a dedicated email address in our Office 365 account to handle emails for them. By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. Select the check box for Memberships are set by user's location in the LDAP directory. Since I don't want my customers to pay for an O365 account just for that, I use whatever I want @customer.com and create a transport rule to bypass Spam filtering for the customers public IP address. Nothing else ch Z showed me this article today and I thought it was good. Bonus Flashback: Back on December 9, 2006, the first-ever Swedish astronaut launched to We have some documents stored on our SharePoint site and we have 1 user that when she clicks on an Excel file, it automatically downloads to her Downloads folder. We're just a third party service provider and are not affiliated with any of them beyond being their provider. Tick SMTP Authentication. To continue this discussion, please ask a new question. So I failed to create a user with TOTP login method. I just tried that and just get "Problem connecting to SMTP". You setup user authentication to support two factor. We have a Windows XP computer (don't ask) with network shares that, as of yesterday, are no longer reachable by other computers on the LAN. It is still possible to use an IMAP account, but in order to fix the 'Authentication Unsuccessful' error, you need to have Authenticated SMTP enabled in your organization's settings within Microsoft 365. For example, you could create a custom mail form, or use a WordPress SMTP plugin. Expand the Management tree and click Settings. Technical Support Advisor - Premier Services. Please check if you have created any authentication policy to block basic authentication for Authenticated SMTP. Have you configured Log Automation on the SonicWall for sending email? 1. I'm unsure what to do at this point, and searching through Spiceworks and other sources online are proving fruitless. Select the Relay Options and choose Enable SMTP services. Select the user, and in the flyout that appears, click Mail. This is a bit more informative. One-Time Password (OTP) is a two-factor authentication scheme that utilizes system generated, random passwords in addition to standard user name and password credentials. I was getting the error: SMTP authentication problem: smtp server do not support authentication. 6. Ensure that the "E-mail address" is your valid address for this account. By default, GMS Reporting is enabled. Office 365 and Gmail servers. Uninstall the current version. FW: 5.9.0.0-50o. I had to update the firmware on my Sonicwall to 5.9.1.7. The sonicwall email address I set up has an actual mailbox, and is not shared. SSLVPN group is added, also with VPN access to LAN subnets. I ran into this problem recently. Here's where I'm running into difficulty: The users that I have imported via LDAP (AD) can not authenticate unless I go to their user in the firewall and set a password. Your daily dose of tech news, in brief. Seriously though, thanks for the hint. If it contains SMTP (Send E-mail)TCP port 25 like shown in the below screenshot, SSLVPN Timeout not working - NetBios keeps session open, Configuring a Virtual Access Point (VAP) Profile for Internal Wireless Corporate Users, How to hide SSID of Access Points Managed by firewall, Choose the Matrix From zone: Wan , To zone: Lan. Click the Console tab. Originally with Office 365, SMTP servers were different for users depending on which cluster/server they were on. Bonus Flashback: Back on December 9, 2006, the first-ever Swedish astronaut launched to We have some documents stored on our SharePoint site and we have 1 user that when she clicks on an Excel file, it automatically downloads to her Downloads folder. I look at the logs about once a week to see if there's anything to be concerned about. Complete the steps in order to get the chance to win. an e-mail sender) to log on to an SMTP server (i.e. https://support.software.dell.com/kb/sw8300, http://technet.microsoft.com/en-us/library/dn554323.aspx, http://technet.microsoft.com/en-us/library/dn554323%28v=exchg.150%29.aspx, National Communications Services, Inc - NCS. I have had tried some different browsers and platforms but the symptom is unchanged. Please check your Send connector setting is correct and the certificate is issued. Here, let us discuss the top reasons for "SMTP ERROR: Failed to connect to server". Click the Multifactor Auth button at the top of the list, and in the new window look for your service account and see if MFA is enabled. Unfortunately, you're right. And thanks, I never like that client anyways. I have, and it just has an error that email could not be sent. Enter to win a Legrand AV Socks or Choice of LEGO sets! I believe I have the SSLVPN portal setup correctly. For example, requiring a user to authenticate before sending outbound email can prevent an open relay. create a google account and configure that on your firewalls. Click Investigate in the top navigation menu and go to Event Logs. Enter the IP address of the SRA appliance in the Network address field. Open the Microsoft 365 admin center and go to Users > Active users. Reply Address: scan@domain.com. Input the username and password for the email server. Under Security and Authentication, check the "username and password" option. Having an incorrect bind is the most common reason for seeing Authentication Failed when you have LDAP Setup. Users A and B are added into Users > Local Users, assigned to SSLVPN group, and given VPN access to the LAN subnets. I set both port 25 and 587 and both times the logs indicate that it failed. Click Save. Tried that as well with the same resultActually tried that first, I'd actually prefer the Google version to work than O365. The Tech company who installed and setup the TZ500 said it doesn't play well with SBS and LDAP authentication. On the Settings Tab verify the following information. Send PHP mail via SMTP; PHPmailer overview; Configuring the 'WP Mail SMTP' plugin with Gmail; A problem you will run into is that Google's security settings do not allow you to send via SMTP through their servers unless you explicitly allow this. You can . This topic has been locked by an administrator and is no longer open for commenting. After configuring Log automation on the appliance, no logs are being sent to your email address. To customize one of these pages, perform the following steps: 1. Gmail SMTP is as follows: smtp.gmail.com 587 Auto Encryption or STARTTLS. Using my 4G from Verizon allowed me to connect successfully. Navigate to Antis-Spam | settings and you should now be . This release includes significantuser interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. EDIT: Just tried NetExtender 7.0.196, same result. We have this setup for our Sonicwalls, but use a local relay server on-premise to relay the emails to Office 365. Copyright 2022 SonicWall. I think the worst thing about this whole thing is, there is no test button to figure out if it is actually working. :/. KaranM. When you try to configure anti-spam for the first time you might get an error message "Mail Server Auto-Detect Failed". This results in "The . The Sonicewall is set to use a RADIUS server which is your Duo Proxy. I've tried multiple email servers and always receive the same error. Go to Tools & Settings and select Mail server Settings. @Saravanan I would also to add that in the logs I can see this, but I am sure the email addres and password mach because I can access the mailbox of that account with the same user name and password: Thanks for waiting. Reboot the machine. We have this issue on 2 of nsa 220 and both have version of 5.9.2.7 for their firmware. 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